You need to upgrade your existing applications and the serves that host them? Do you want to do that without the cost of complexity of having to maintain your own server or continually have to worry about upgrade cycles? Then an hosted application solution might be for you. Additionally, PCNet provides a level or redundancy and availability of these hosted systems that often cannot be affordably replicated in your office. That availabiloity is backed up by a full service support staff trained to work with you to quickly remediate any service issue.
Hosted Exchange
PCNet provides Hosted Exchange without all the additional aggravation of having to implement and maintain that server on your own. PCNet guarantees 99.999% uptime of the email services. The complete solution provides users with a working mailbox, spam blockers, mobile connectivity (additional charges may apply), and a Full version of Outlook.
Best of all you receive Microsoft version upgrades for the life of your agreement at no additional charge.
Anti-Spam/Antivirus Scanning
For those that still wish to maintain their own Exchange server we can provide Anti-Spam and Anti-virus scanning. In partnership with McAfee PCNet will scan all email with 21 different spam scanning methodologies and forward all clean mail to your location. Users will receive daily spam digests of any questionable items.
In the event your email server is unavailable, all mail will be stored by the service and delivered when the server is back online, No worry of any important email communication being lost. For those that wish to communicate during the outage, the service can provide a web portal for email access and the service syncs with your Outlook when Exchange services are restored.
Email Archiving
Many clients are now being tasked with the challenge of archiving all email communicats for a period up to 7 years. On-premise solutions are often very costly and labor intensive to support. PCNet understands your requirements and has partnered with McAfee to provide a archiving environment that is affordable and vendor supported at a fraction of the cost of doing it yourself.
You pay per mailbox (giving you the ability to scale with your business) and subscriptions come in 1,3,5,and 7 year rolling subscriptions. The discovery interface is easy to use and can be searched by the users, subject, or keyword.
Email Encryption
Many states and their affiliated businesses are now being held to regulations that require the secure transfer of data via email, especially personally identifiable information. PCNet can provide you with a service to safely and securely transmit that data via your email system. The service scans emails for keywords that fall in the defined security rules and sends them in an encrypted fashion. Also, users have the ability to choose to send emails securely as well. The cost of the service is usually a fraction of the costs associated with regulatory violation or any litigation.
IT Asset Tracking, Monitoring and Management
For those who want to monitor their network and server assets, but do not have the need for a full managed services we provide our Enterprise class monitoring software on a subscription basis. Monitor your critical assets 24x7x365 and send alerts to your internal IT personnel. Management reporting is included as part of the service.
Help Desk Software
Does your organization require a help desk service? PCNet can provide you with a help desk platform that will allow you to track all IT incidents. Assign workflow, provide your end users with status updates and build and internal knowlegebase. IT is all in our package. If you find yourself working on an issue that exceeds your teams capabililties you can even assign tickets to our staff.
